Rob Pegoraro's post | Latest updates on Sulia
TiVo compounds the TiVo Stream's pointless no-AirPlay, no-HDMI annoyance with dismissive customer support.
A friend of mine recently bought a TiVo Stream (http://www.tivo.com/products/tivo-stream/index.html) and was dismayed to realize that this $129 box's corresponding iOS app blocks him from using his iPad's AirPlay video mirroring or HDMI adapter to watch a streamed or transferred program on an HDTV.
And yet if he uses TiVo Desktop to transfer a video from his DVR to his computer and then to his iPad, he has no issues using AirPlay or HDMI to put the tablet's copy on a bigger screen. So he opened a tech-support request, noting the inconsistency and asking a simple question: "Can you explain why?"
The reply arrived 72 minutes later. Only one sentence addressed his issue: "This set up is not supported by TiVo, it will not work and we cannot advise on it." That sure clears things up, doesn't it?